Wrong delivery / missing goods
If you receive a wrong product or if something is missing in your delivery, please fill in the below template immediately upon receipt of order. Please make a precise and detailed description in order for us to help you in the best possible way.
Pictures facilitate our complaints handling considerably – you can send photos to our UK mailbox firstname.lastname@example.org
Please refer to your order number and state company name and contact information. We also, kindly refer you to our commercial conditions