New Website and New ERP System

KRUUSE has launched a new website with lots of new functionalities and features. At the same time, we implement a new ERP system.

We are working hard to make it super easy to shop online at KRUUSE!

Thanks a lot for your patience!



Questions and answers 

New customer ID and password

I did not receive my new customer ID.
- Please contact KRUUSE on

I did not receive my password by e-mail.
- Please select “Forgot your password” section in the “Log in” menu.

I cannot reset my password (“User not found”)
- Please contact KRUUSE on

Are you a new customer please  click here

Internet browser

My internet browser does not display your website correctly.
- Please avoid using Internet Explorer
Download Firefox
Download Google Chrome

Orders, goods and “My favourites”

It takes a long time for my online order to be saved.
- We are working on reducing the system response time. (You may experience a response time on up to 1 minute.)

I cannot find “My favourites” from the old webshop.
- We can help re-generate your favourite lists. Please contact KRUUSE on  
(You may experience waiting time, but we will help you as soon as we can.) 

I cannot find a specific item in the webshop.
- Please sent the item number to